Billing and plans
Understand plans, trials, usage limits, upgrades, downgrades, and Stripe-backed subscription state.
Plans
- Free is for evaluation and low-volume development.
- Pro is the self-serve production plan with production environments, webhooks, AI BYOK, redaction, advanced audit logs, and passkey step-up.
- Enterprise is contact-sales for custom limits, retention, governance, and procurement needs.
Trials
New organizations start on a Pro trial. During an active trial, Pro entitlements are available. When the trial expires without an active subscription, TxnShield applies Free entitlements while preserving data.
Upgrades
Self-serve Pro checkout is handled by Stripe. After checkout, Stripe webhooks synchronize subscription status, billing customer, subscription id, price id, renewal period, and cancellation state into TxnShield.
Downgrades and cancellation
Use the Stripe customer portal for subscription changes and invoices. TxnShield keeps product entitlements in its own plan model so billing state can restrict premium mutations without deleting existing projects, events, or policies.
Usage limits
Evaluated transactions count protected runtime evaluations in the current billing period. Project, environment, team, retention, and feature limits are enforced by TxnShield, not by Stripe.
Next steps